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Enhanced Invoices
FlagShip’s new invoice format gives you a complete breakdown of your shipping charges
FlagShip has re-tooled our invoices to give customers a clearer picture of their shipping charges at a glance, including courier adjustments.
Take a look at the new format:
PART 1:
Overview of Charges and Amount Due
An itemized breakdown of the week’s charges including:
- Total shipping fees
- Total courier adjustments, only if such charges apply to this invoice (eg. residential delivery, special handling, etc.)
- Balance outstanding
![Non-Prepaid-Overview-Web-En Non-Prepaid-Overview-Web-En.png](https://www.flagshipcompany.com/app/uploads/2022/03/Non-Prepaid-Overview-Web-EN.png)
PART 2:
Shipment Details
An itemized list of each shipment you made showing total charge for each including your shipping fees and any surcharges incurred
![Non-Prepaid-Shipment-Details-Web-En Non-Prepaid-Shipment-Details-Web-En.png](https://www.flagshipcompany.com/app/uploads/2022/03/Non-Prepaid-Shipment-Details-Web-EN.png)
PART 3:
Courier Adjustments Breakdown
An itemized list of individual additional charges including courier adjustments
![Non-Prepaid-Courier-Adjustments-Web-En Non-Prepaid-Courier-Adjustments-Web-En.png](https://www.flagshipcompany.com/app/uploads/2022/03/Non-Prepaid-Courier-Adjustments-Web-EN.png)
Why change the format?
We believe in change for the better. Here’s what this new format means for you:
![Convienience-Icon Convienience-Icon](https://www.flagshipcompany.com/app/uploads/2022/03/convienience-icon.png)
Convenience
Save time by viewing a complete breakdown of your weekly charges delivered to your inbox without the need to log in to your FlagShip account.
![Transparency-Icon Transparency-Icon](https://www.flagshipcompany.com/app/uploads/2022/03/transparency-icon-1.png)
Transparency
See more details for a better understanding of how your shipping dollars are spent.
![Ask-Icon Ask-Icon](https://www.flagshipcompany.com/app/uploads/2022/03/ask-icon.png)
You asked!
We’re always listening to customer feedback to make your shipping experience even easier.